retrotel

When is an Independent Distributor
a Better Alternative for Service?

  1. When your service vendor tells you that the manufacturer no longer supports your software
    release and you have no need to upgrade.
  2. When your company doesn't have the latest equipment and you realize paying a premium
    for the highest level of support is only critical if you do.
  3. When the quality of service and/or response time from your current vendor is not worth the
    price you are paying.

Two Reasons Why Retrotel May be a Better Alternative for You

  1. BETTER SERVICE - Contracting with independent service providers such as Retrotel is an excellent alternative for small and medium size businesses, especially those who still deploy legacy equipment and/or cannot justify the expense of an on site staff of voice technicians. To retain business we must provide outstanding service and reliable products as, unlike in traditional manufacturer supported service relationships, our customers are not forced to work with us.
  2. BETTER VALUE - Contracts from most manufacturer backed service providers are priced using outdated risk/cost models that ignore recent trends. According to a study done by the Eastern Management Group (www.easternmanagement.com), since 1988 the reliability of telecom equipment has increased by more than four-fold, while prices for replacement parts have decreased by almost half. Instead of maintenance contract costs decreasing, the average cost has gone up by more than 50%.
mantenance costs
Retrotel has developed service pricing models based on trends in today's business environment which can result in 15-30% SAVINGS IN THE COST OF MAINTENANCE PROGRAMS.

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