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Unified Communications

Retrotel UC is an enterprise-grade, all-in-one business solution that combines Voice, Mobility, Messaging, Presence, Conferencing, and Collaboration.

This empowers workforces with the convenience of working anywhere with internet access: at the office, home, or on the road. Retrotel UC gives you a reliable, flexible and easy-to-use service at a lower cost.

Our commercially supported service platforms are geographically redundant – designed for 99.999% uptime and reliability.

Multiple users and locations are managed in an easy-to-use interface.

Streamlined work-flow with an all-inclusive phone system: Voice, Presence, Instant Messaging, Video/Web Conferencing, and Collaboration.

Stay connected to your phone system anytime, anywhere by using a desk phone, smartphone, or tablet.

As your business grows, so does your phone system.

One low monthly payment. Experience high-end features without added costs.

Your Phone Access Anywhere

Business is still done in the office. Retrotel’s Unifed Communications connects the office to other users regardless of where they are or what device they use.

Access all of our United Communications features in one place. Our desktop application allows you to view contacts, make and receive calls, monitor presence by seeing who’s on a call, busy, available or off-line and chat with other users on the system.

Our mobile app is designed to keep you connected wherever you are. Users can make and receive calls as if they were in the office. Their company’s caller ID displays whenever they make and receive calls or when they chat.

Stay connected to your team wherever you go. Users can start or join a 50-person meeting with crystal-clear, face-to-face video, high quality screen sharing and instant messaging. Operates on desktop, tablet or mobile devices.

• Auto-Attendants • Call Analytics • Call Queues • Call Recording • Desktop Integration • Mobile app • Custom greetings • Find Me / Follow Me • Music on Hold • Online PBX Controls • Ring Groups / Departments • Soft phone • Time-Based Routing • Chat • Presence Status • Collaboration • Voicemail Transcription

The Right Plan for Your Business


Starting at 11.95 per month

• Unlimited* local and long distance
for US48 and bordering Canadian
Provinces White Pages listing
• Caller ID name & number
• Call hold
• Call transfer
• Ad-hoc conferencing
• Call waiting
• Call forwarding
• Phone number included
• Anonymous call rejection
• Hunt groups
• Do not disturb
• Account codes
• Selective call rejection
• Speed dial
• Fax capable


Starting at 16.95 per month

Office Features plus:
• Voicemail
• Voicemail to email notifications
• Audible new message alerts
• Video messaging allowed with supported phones
• Message waiting indicator
• Comm Portal Web
• Click to dial
• Manage contacts
• Simultaneous ring
• Music on Hold
• Call group logs
• Call statistics
• Inbound Fax to Email


Starting at 21.95 per month

Office & Professional Features plus:
• Comm Portal Assitant (PC/MAC)
• Business Voice Mobile App
• Incoming pop up
• Find me follow me
• Outlook Integration
• Desktop application with softphone, chat and presence

Available Add-Ons

• Business Voice Mobile App
• Automated Call Distribution

  • Premium
  • Supervisor
    • Advanced auto attendant
    • Softphone for PC/Mac

• Receptionist desktop
• Music on hold
• Additional E911 instances
• Collaboration
• Additional phone numbers
• Call recording

• Toll free numbers
• Gigabit phone upgrade
• Inbound & outbound fax to email
• And many more